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Why buy from The Antiques Centre York?
We are a bricks and mortar Centre, trading from a registered fixed address, established since 2002. You are buying from a name that you can trust, selling thousands of items every year on behalf over a hundred experienced reputable dealers
- - A professional online shop, which has already traded successfully for several years.
- - You can contact the Centre directly by email or telephone and speak to a ‘real’ person if you wish.
- - Convenient and secure on line payments.
How to use the site
The Antiques Centre York is an online ecommerce shop and can be accessed 24 hours a day. Purchases can be made online using credit and debit cards.
Selecting your items
Browse the items in our online selection by category, brand, by item description or keywords directly through the search box. When you have located the item you wish to purchase simply enter the required quantity in the quantity box and continue browsing the site.
Viewing Your Shopping Basket
You can see which items you have selected at any stage by clicking on the `Shopping Basket' button in the top right hand corner. Here you are able to make changes to the contents of the shopping basket.
Once all the items you wish to purchase are in the shopping basket you should click on the `Checkout' button. You will be requested to enter delivery and credit card information and finally asked to confirm your order. We accept all major credit cards as payment. Once you have completed your order, the total cost of the items plus the cost of delivery will be displayed.
We use the secure payment provider WorldPay to process all online payments (so we at The Antiques Centre York have no access to your card details). WorldPay has a ‘Capture Delay’ service, which means that once your payment is authorised, funds are reserved by your card issuer for up to one week until we manually confirm that we would like to capture and settle the payment, allowing us time to stock check your order.
Postage and packaging within the UK
All orders are acknowledged by return. Goods are dispatched as soon as practically possible - we will inform you with an estimated delivery date and inform you if there are any delays. In the unlikely event of any loss or breakage, please notify us without delay and retain the complete package and its contents for inspection. All items are sent using one of the following services: Royal Mail Special Delivery, Royal Mail 1st Class Signed For and Parcelforce.
Postage and packaging for overseas orders
All orders are acknowledged by return. Goods are dispatched as soon as practically possible - we will inform you with an estimated delivery date and inform you if there are any delays. All items are sent using one of the following services: Royal Mail International Signed For, Royal Mail Airsure and Parcelforce. All orders are sent subject to items not being on a countries restricted items list.
Customs Information for Overseas Orders
Orders for delivery overseas sometimes attract duty imposed by the destination country. The Antiques Centre York has no control over this.
Customs forms for all international packages list the value of the contents as well as a description of the items. Any customs or import duties levied once the package reaches your country must be borne by you. Your local customs office will be able to provide further information.
We are committed to protecting your privacy. We use the information we collect on The Antiques Centre York on-line site to process and fulfill your orders and notify you of your order status. We do not sell, trade or rent your personal information to others, but may wish to advise you of other Antiques Centre news, services, products or offers.
Quality of Goods Disclaimer
Please remember that antique, vintage and pre-owned items will show signs of use. All goods are described as accurately as possible. All major flaws such as chips, cracks and restoration will be noted in the description. You can always contact the Centre if you require further information, where one of our team will be happy to help.